Privacy Policy
Effective Date: June 15, 2023
Thank you for choosing Acie. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our device and accompanying mobile application ("App"). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when using our skincare metrics device or App. This information may include:
- Your name, email address, and contact information
- Account credentials and login information
- Skincare profile information (e.g., age, skin type, skin conditions)
- Device-specific information (e.g., unique device identifiers)
- Skincare metrics data collected by the device (e.g., hydration level, elasticity, oiliness)
- Usage and performance data related to the device and App
1.2 Non-Personal Information
We may also collect non-personal information about your interactions with our skincare metrics device and App. This information is aggregated and cannot be used to identify you personally. It may include:
- Device information such as device type, operating system, and firmware version
- App usage statistics and analytics
- Anonymous user data for research and improvement purposes
2. How We Use Your Information
2.1 Personal Information
We may use the personal information we collect from you to:
- Provide and maintain our skincare metrics device and App
- Personalize your experience and improve customer service
- Customize skincare recommendations and insights based on your skincare profile and metrics data
- Respond to your inquiries, requests, or support needs
- Send you important updates, notifications, and newsletters
- Analyze usage patterns and trends to enhance the functionality of our skincare metrics device and App
- Conduct research and development activities
- Protect against fraudulent or unauthorized activity
2.2 Non-Personal Information
Non-personal information may be used for statistical analysis, market research, and improving our products and services. This information is aggregated and does not identify you personally.
- Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- With your consent or at your direction
- With service providers and partners who assist us in delivering our skincare metrics device and App
- To comply with legal obligations, such as responding to lawful requests and legal processes
- In connection with a merger, acquisition, or sale of our company assets
3. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will strive to protect your information using commercially acceptable means.
4. Your Choices
You have certain rights and choices regarding your personal information:
- You can access and update your personal information by logging into your account or contacting us directly.
- You may choose to limit the information you provide or opt-out of certain features. However, please note that some features may require certain personal information for functionality.
- You can unsubscribe from marketing communications by following the instructions provided in the emails or by contacting us directly.
5. Children's Privacy
Our skincare metrics device and App are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
6. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and notify you of any material changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices, please contact us at hello@acie.skin.
By using our skincare metrics device or App, you agree to the terms and conditions outlined in this Privacy Policy.
Please note that this Privacy Policy only applies to the information collected through our skincare metrics device and App and does not cover information collected through other websites or services that may be linked to or advertised on our platform.
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General questions
What is Acie, and how does it work?
Acie is an advanced skin health platform that combines AI-driven facial analysis with a device embedded with electro-mechanical bio-sensors to provide detailed insights into your skin’s health and help you optimize your skincare routines.
Here’s how Acie works and what it can do for you:
1. Apply Skincare Cosmetics with Acie:
Acie’s device features a cosmetic applicator that allows you to apply your favorite skincare products with precision. This ensures that you’re getting the best application every time, maximizing the effectiveness of each product.
2. Automatic Skin Data Collection:
While you use the device, Acie automatically collects data about your skin's hydration, oiliness, elasticity, and other essential health metrics. This data is gathered through advanced bio-sensors embedded in the device effortlessly.
3. AI-Powered Skin Analysis and Product Insights:
Acie’s AI analyzes your skin’s current condition and tracking your product usage history. The AI takes into account how different products interact with your skin over time, helping you understand which products are the most effective.
4. Personalized Product Recommendations and Routine Optimization:
Based on your data, Acie’s AI offers tailored product recommendations that align with your skin’s unique profile. Over time, it helps refine your skincare routine, making it more efficient and optimized for better results.
5. Meet Ms. Acie: Your AI-Powered Skincare Assistant
Additionally, Acie also introduces Ms. Acie, your personal AI-powered skincare assistant. Ms. Acie is available to answer any questions you might have about skincare, whether you’re curious about product ingredients, want advice on skin care steps, or need tips on specific skin concerns.
How does Acie compare to other skin analysis tools?
Acie distinguishes itself from other skin analysis tools through its integration of AI-driven facial analysis and electro-mechanical bio-sensors, providing real-time insights into skin health. Unlike some devices that rely solely on visual assessments, Acie combines multiple data points to offer a comprehensive understanding of your skin's condition.
Additionally, Acie features Ms. Acie, an AI-powered skincare assistant that offers personalized recommendations and guidance, enhancing the user experience beyond standard analysis tools.